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Fitness Clothing

Shipping & Delivery

Shipping

STANDARD (AUS)

$10 standard fee 
Free over $100

Arrives 5 - 15 Business Days

EXPRESS (AUS)

$6 Upgrade to Express

Arrives 5-10 Business Days

Method

Cost

Estimated Time

When will my order be dispatched?

Up to 24-48 hours after the order is placed

Please allow extra time during high demand periods

Where will my parcel be delivered?

The shipping address filled out during your order process 

When will I know my order is shipped and how can I track my order?

We will send you email when your order is packed Australia post will provide tracking information for you to follow

Do I need to be home to collect my parcel?

We need a signature if you are not home your package will be forwarded to your local Post office, If you don't opt for a safe drop or have authority to leave ZYONX is not liable for your package.

How long does the shipment take and where is it being shipped from?

Your order will be dispatched from Sydney 

The standard lead times from Australia Post are

5-15 days for standard shipping

Do you ship Internationally?

At this time, we are focusing on the Australian domestic market, follow our social media accounts for when we expand to other territories

Returns, Exchange & Refunds

Returns

Can my Gear be returned

Your gear can be returned within 30 days of your delivery date for a refund, Store Credit or exchange*.

 

Your gear can be returned within 60 days of your delivery date for a Store Credit or an exchange*.

 

All products returned need to be in original condition, unwashed, unworn with any tags still attached

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If any product you have received is damaged or faulty, flick us an email with your order number along with photos of the fault/ damage so we can sort it ASAP!

 

Postage costs are non-refundable. 

Payments

Payments

Payment Options

Visa, Mastercard, AMEX, Paypal, Afterpay, store credit, or a Gift card

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As we grow, we will add additional payment options

Can I pay with cash

No

Can I use multiple payment options for an order

Only if you are using a store credit, or a gift card

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